Why Choose Primo

On behalf of the staff and management welcome to Primo Trailer Sales, Ottawa’s #1 independent professional RV dealership since 1992.

Our mission at Primo Trailer Sales is to maximize our customer’s (new & experienced RVers alike) enjoyment of their leisure time through the RV Lifestyle. Whether that lifestyle involves travelling more often, the thrill of seeking new adventures, cost effective holidays, parking an RV permanently at that perfect spot on the lake, increasing quality family time or just to get away from it all. We provide a guaranteed, hassle-free shopping experience through a combination of world class personal service & industry leading innovative products even if the budget and/or experience level is limited.

In our 20+ year history we have helped both first-time and experienced RVers alike with the selection and purchase of their next RV. While we may not be the largest sales volume RV dealer, we are committed to being the best in terms of customer experience and satisfaction. We proudly maintain an A+ rating with the Better Business Bureau and we strive to do our best and be the best to our customers and suppliers on a daily basis.

We understand that purchasing an RV represents a significant investment in you and your family’s quality leisure time and that RV shopping can be a confusing process. Especially with the number and combination of available choices including: manufacturers, makes, brands, models, floorplans, price points, construction techniques, dealerships, financing options etc… We are committed to continuously training and keeping our skills and knowledge in the RV lifestyle current and relevant. We also believe that passing along that knowledge to our customers is the key when guiding them to the right decision on their journey. We consistently listen and question our way to determining how to best match our customer’s individual needs to their ideal RV. We also provide a comprehensive range of value added services in terms of new sales, used sales, financing, parts, accessories, service, storage and re-sale in order to enhance our customer’s ownership experience from point of sale to the last day of ownership.

Thanks to our selective criteria, we have partnered with industry leading RV suppliers who in our opinion offer the best value in terms of product offering, Certified Green construction practices, quality, price and after the sale warranty support. Also, through our outstanding relationships with our supplier not only are we are able to secure world class products but also outstanding discounts that are usually only reserved for much larger volume dealers. We then pass those savings along to our customers.

The entire team at Primo Trailer Sales would like to extend a personal invitation to visit us at the dealership. We would love to give you a personal guided tour of our facility and we would enjoy the opportunity to get to know you. We promise an un-rushed, enjoyable buying experience from start to finish.  We make RV Shopping Hassle Free!

Primo Trailer Sales is a member in good standing with RV Care, The Better Business Bureau, ORVDA and RVDA of Canada.

Before buying, not only should you consider the type of product you purchase, but also the type of dealer you make your purchase from.

Top 10 Reasons to choose Primo Trailer Sales

  1. Dedication of on-site management and staff for improving customer service every day.

  2. Primo Trailer Sales represents only quality, reputable manufacturers that have a proven record of not only building a superior product but also standing behind their product. All our trailers have been approved and inspected by Transport Canada. Does your local welder have this certification? We also carry a large selection in stock. Buying from a picture is not how it’s done at Primo Trailer Sales. We have a huge inventory in stock ready for immediate delivery.

  3. No pushy salespeople. Our staff is knowledgeable, friendly and trained. We’ll offer our guidance and opinion but we will never, ever push you into a product. We treat you with respect because only you can decide what is right for you. The final decision is always yours.

  4. Certified RV Techs. Our RV techs know RVs. Even so they take courses to further their education. Any unit that leaves our yard is properly inspected and functioning properly. We do not cut corners with safety.

  5. Positive rating with the Ottawa Better Business Bureau. Do your homework. Some RV dealers have very, very poor records.

  6. Complete towing setups supplied and installed. We ensure your setup is right for your application. Your safety is important to us.

  7. One location. One priority.

  8. Our building & equipment. No other RV dealer in the area has invested as heavily in infrastructure as Primo Trailer Sales. Well over $2.5 million dollars has been invested to properly sell and service RVs and trailers. Our parts and accessories store offers the most extensive selection of RV and Trailer Parts & Accessories in the city. We have an indoor showroom for your comfort. We have the right equipment, from hoists, to tire machines to plasma cutters and welders to two late model Diesel pickups and a powerful JCB forklift, to move any size of trailer around our yard on the road.

  9. On site storage available.

  10. Excellent location. We are conveniently located near a major four lane divided highway (Hwy. 416) and just south of Ottawa’s major east-west artery – Hunt Club Road. This provides you with easy accessibility if you are towing a trailer and quick and easy accessibility for service, parts or just to stop in and pick up a few items.